Shipping policy

Order Processing
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. There could be delays due to a high volume of orders or postal service problems or force majeure. In which case customers will be notified of the delay.

Domestic Shipping Rates and Estimates
We offer FREE Shipping to all serviceable locations within India. All product prices include India-wide shipping costs.

Shipping options
Post order processing, it may take anywhere from 3 to 7 business days to complete the fulfillment of your order.

In-store pickup
We do not offer in-store pickup of orders.

Delivery terms
Deliveries are made from 10:00 to 18:00 on working days. Our last mile delivery agent will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

International Shipping
We do not offer international shipping.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges
Kindly refer to our refund policy for details. We do not accept returns. However we do offer product replacements free of cost should there be a legitimate grievance via our customer care protocol.

Not satisfied with your purchase?
To report grievances based on issues of quality, flavour, potency, breakage, leakage, spoilage, tampering and/or courier errors, contact us on WhatsApp or via Call/SMS. We shall quickly remedy the situation. Simply mention your Order ID along with your complaint for a quick and satisfactory resolution.

Or get in touch with us via our dedicated contact page or any of our social media platforms.